Introduction
Chapter 11 Report LLC (“C11R”, also known as Chapter 11 Report and The Chapter 11 Reporter) and related properties, is committed to protecting the privacy of our users and customers. This Privacy Policy applies to the information collected through our website, www.chapter11report.com, and governs data collection and usage. By using our website, you consent to the data practices described in this policy.
Information Collection and Use
C11R collects personal information from our users and customers at several different points on our website. This information is used to provide our users and customers with the best possible service, as well as to improve our website and services.
We may collect the following types of information:
We may collect and process the following categories of personal data from our website users and customers:
- Identifying information, such as name, email address, and contact information, provided by the user or customer for the purpose of creating an account, subscribing to our newsletter, or making a purchase.
- Financial information, such as credit card details and billing information, which is collected and processed for the purpose of processing payments and completing transactions.
- Usage data, such as browsing history and page visits, which is collected through the use of cookies and other tracking technologies, for the purpose of improving our website and user experience, as well as for statistical analysis and marketing purposes.
We collect and process this data in accordance with applicable laws and regulations, including GDPR and CCPA, and only for the specific purposes outlined above. We take appropriate measures to ensure the security and confidentiality of the personal data collected and processed through our website.
C11R may use the information collected to:
C11R collects personal information from our users and customers for the purpose of providing our services and improving our website and services. The information collected may be used for the following purposes:
- To process transactions and provide users and customers with information related to their account, such as account updates, order confirmations, and invoices.
- To send promotional communications regarding new products or services, or upcoming events offered by C11R. These communications may be sent in the form of email or other electronic means.
- To improve our website and services by analyzing user behavior and preferences, troubleshooting technical issues, and identifying areas for improvement.
- To personalize the content and advertising displayed on our website based on user preferences and browsing history.
C11R will only use the information collected in accordance with applicable laws, such as obtaining consent for certain types of communications and ensuring that the use of personal information is necessary for the performance of our services.
Data Retention
C11R shall retain your personal information for the duration that is necessary to fulfill the purposes for which it was collected, including but not limited to providing our services, complying with our legal obligations, resolving disputes, and enforcing agreements. The retention period for personal data shall be determined by considering the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Information Sharing and Disclosure
C11R is committed to protecting the privacy of our users and customers and will not share or disclose personal information without the express consent of the individual, except in the following circumstances:
- To fulfill the purpose for which the information was collected, such as processing transactions and sending account-related information.
- To send promotional communications regarding new products or services, or upcoming events.
- To comply with legal requirements, such as a subpoena or court order, or to assist in an investigation or legal proceeding.
- To prevent or investigate fraud or other illegal activities.
C11R is dedicated to maintaining the security of personal information and has implemented a variety of security measures, including technical, physical and organizational measures to protect the personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the complete security of any information transmitted over the internet and will not be liable for any unauthorized access to personal information.
Children’s Privacy
C11R is compliant with the Children’s Online Privacy Protection Act (COPPA), which regulates the collection of personal information from children under the age of 13. In accordance with COPPA, C11R does not knowingly collect, use, or disclose personal information from children under the age of 13 without the verifiable consent of a parent or guardian. If C11R becomes aware that it has inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete such information from our records in compliance with COPPA regulations. Any parent or guardian who believes that C11R may have collected personal information from their child under the age of 13 may contact us at support@chapter11report.com to request the deletion of such information and to verify the consent of the parent or guardian.
Changes to this Privacy Policy
C11R reserves the right to change this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to consult this Privacy Policy regularly for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@chapter11report.com.
GDPR Compliance
C11R is compliant with the General Data Protection Regulation (GDPR) which came into effect on May 25, 2018. Our website and services are designed to meet the requirements of the GDPR and to ensure that our users and customers’ personal data is protected and processed in accordance with the regulations.
CCPA Compliance
C11R is committed to complying with the California Consumer Privacy Act (CCPA) which came into effect on January 1, 2020. Our website and services are designed to meet the requirements of the CCPA and to ensure that our California users and customers’ personal data is protected and processed in accordance with the regulations. Users and customers have the right to request the deletion of their personal information, as well as the right to opt-out of the sale of their personal information. To exercise these rights, please contact us at support@chapter11report.com.